7 Hidden Tips for Microsoft 365 Apps

If you’ve ever used office software, you know the heavyweight champion of productivity apps: Microsoft 365. With a staggering 48.8% global market share, it stands tall, just a notch above Google’s apps. From entrepreneurs to small & mid-sized businesses and corporate giants, Microsoft 365 is the go-to solution for getting things done. But Microsoft 365 … Read more

What is Microsoft Universal Print?

Managing your print infrastructure can be time-consuming; if a printer stops working, it can halt all of your work. Additionally, keeping up with printer drivers is challenging, as outdated firmware can lead to security vulnerabilities and malware infections on your network. To simplify print management, Microsoft has developed a solution called Microsoft Universal Print, which offers … Read more

What is Zero Click malware? How do you fight it?

New cyber security threats pose risks to more organizations than before. Among the threats is the rise of zero-click malware. This form of malware requires no user engagement whatsoever while it silently compromises devices and networks. A notorious case highlighting the devastation of zero-click malware unfolded in 2019 through a WhatsApp breach. The victims didn’t … Read more

Protek-IT Wins Prestigious NextGen 101 MSP Award

We are thrilled to announce that Chicago based Protek-IT has won the prestigious NextGen 101 MSP award, part of the Channel Futures 2023 MSP 501 list. This achievement highlights our dedication to delivering exceptional managed services and driving innovation in the technology industry. The NextGen 101 MSP award celebrates the leading managed service providers and technology … Read more

The Windows 11 features you should know about

It’s been more than a year since Microsoft introduced the Windows 11 operating system (OS), and the response has been overwhelmingly positive. Praised for its stability and user-friendliness, Windows 11 doesn’t stray too far from the beloved Windows 10 experience. But it has brought a host of exciting enhancements to the table! Let’s explore some … Read more

Microsoft Forms: One of the Handiest Freebies in Microsoft 365   

Are you part of thousands of successful small businesses and nonprofits using Microsoft 365 for your organization? We know that some hidden gems within Microsoft 365 can go unnoticed, leaving you unaware of their potential. Take Microsoft Forms, for example. This versatile tool for online surveys and form-building comes bundled for free with your Microsoft … Read more

From the Frontlines: the Surge in Business Email Compromise Attacks

Business man working on his laptop in an office

Emails have seen a surge in cybercrime, particularly Business Email Compromise (BEC). Falling prey to BEC can result in severe financial and reputational damage. BEC attacks rose by 81% in 2022, with a shocking 98% of employees failing to report the threat. What is Business Email Compromise (BEC)? Business Email Compromise, or BEC, is a … Read more

How Microsoft 365 CoPilot is transforming M365 apps

Advanced AI has become the latest buzzword, and the emergence of powerful tools like ChatGPT and Bard has ignited a firestorm of excitement. As a result, developers are now engaged in a race to introduce a new wave of features to their applications – features that have the potential to lighten your workload. Undoubtedly, AI is ushering … Read more

What is push-bombing and how to combat it?

Business man looking at his phone as he is receiving many push notifications

Cloud account takeover is undoubtedly a growing problem for organizations of different sizes. Consider your company’s sheer volume of work, where only a username and password are the gatekeepers. Employees are burdened with the task of logging into numerous systems and cloud apps, which can feel like a never-ending cycle. Modern hackers use different methods … Read more

ChatGPT’s Potential: Practical Insights for your Small Business

Person typing on laptop using a Chat AI system

ChatGPT is making its mark across the digital landscape, from search engines to various personal and professional tools. It’s revolutionizing how businesses engage with customers, offering personalized and real-time interactions that leave a lasting impression. Many teams are using it for tasks like writing emails, coming up with marketing content, and brainstorming product names. However, … Read more