Engineering & Design IT Support

IT Support for Chicago Engineering & Design Companies

We help provide high uptime and robust low-maintenance workstations for your employees.

Engineering firms and design businesses are often left at the mercy of their end-user devices and network since most of the work is done using powerful and resource-heavy software, such as CAD, the Adobe Suite and 3D rendering tools.

Protek-IT’s Managed IT Support for engineers and designers provides reliable hands-on support needed to efficiently carry out day-to-day tasks and make strategic decisions about your IT infrastructure. Our years of experience partnering with engineering and design companies in Chicago has helped us understand the complex requirements within this field and respond dynamically.

Why Protek-IT

We’re your in-house team.

Our team of IT specialists will work as an extension of your design firm. Reach out to us with any issue, expect a rapid response, friendly communications, and efficient resolutions to any technical problem.

Combat unique challenges.

The PROs know that operating a design and engineering firm brings on unique challenges, including keeping up with evolving tech, issues with resource-heavy software and data safety. We’re here to take all the technicalities off your shoulders, so you can focus on creative results.

Utilize the Microsoft ecosystem.

As a certified Microsoft reseller, we help our design and engineering clients get the most out of Microsoft Suite and tailor each software to your needs and requirements.

Documentation & proactivity.

When you partner with us, we create a strategic approach to your business and implement monitoring that keeps your devices in great order. We’ll help you avoid unexpected high costs and keep an eye on your entire infrastructure. Everything is saved in one place, safely and securely with us.

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What our clients are saying
I run a communications consulting company from my home and they have helped me set up a terrific 2-monitor workplace and are incredibly responsive with software issues that arise from working with clients on multiple collaboration platforms.
Lisa Wells

Why Choose IT Support for your Design and Engineering Firm in Chicago

State-of-the-art data safety.

Data safety is important for any business, but engineering and design firms create large quantities of data very quickly. You need a safe and flexible space to keep your ever-growing files that is your bread and butter.

Single point of contact.

Forget about chasing vendors around or facilitating problem solving between several parties. Need help with procurement, Cloud solutions, networking, or hardware issues? Call our Help Desk, speak to your familiar tech and we will take care of it.

Reliable Help Desk support.

Enjoy unlimited ultra-fast Help Desk support for any of your employees’ technical issue – network down? Software freezing? Can’t make calls? Just reach out and get a tech on your case in seconds.

Disaster recovery strategy.

Our full Chicago IT Support for Engineering and Design companies includes a strategy for your entire business, including a disaster recovery plan to adequately prepare you for all worst-case scenarios and provide regular backups for your data.

Our Services for Design and Engineering Firms

Cloud solutions

PRO’s skilled Cloud Engineers can help move your entire business to the Cloud and utilize Cloud Computing to maximize your efficiency while cutting down on costs.

Cloud Services and Virtualization for Engineering and Design businesses help make the most out of your technology, provide safe access to your data and easy file sharing with your colleagues that boosts collaboration on projects.

Hardware & software procurement

Whether you need to upgrade your workstations or are just getting started with business-grade equipment, we will plan, purchase, and configure the best hard- and software solutions for your business.

We’ll ensure your new IT infrastructure integrates with all your existing devices and seamlessly fits into your business while providing more value.

Help Desk Support

PRO’s responsive and efficient unlimited Help Desk support helps you and your employees with any tech issue they might come across – ultra fast.
Approaching deadlines, creative work and tasks requiring high focus cannot accommodate any downtime.

From network support, email or call issues to software patches and troubleshooting, you can count on us.

Data security

Your intellectual property and client data needs to be protected from cyber criminals who often target smaller businesses with smaller security budgets.

We will ensure all of your data is protected by PRO’s Managed Security, including configuring email encryption and filtering, multi-factor authentication, data loss and threat protection, and more.

Consulting & projects

Outsourcing your IT project to PRO’s IT Consultants who are intimately familiar with the ins and outs of your engineering or design firm gives you access to years of professional project planning, management and implementation experience.

We can help with workstation upgrades, email migration, cloud migration, virtualization network upgrades, general consulting and more.

Software support

We have vast experience with supporting a variety of engineering and design specific software, including (but not limited to):

– Adobe Photoshop
– Autodesk
– Adobe Illustrator
– SolidWorks
– Blender
– TurboCAD
– Adobe InDesign

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