Why Protek-IT?

We are a team of professionals, helping Small Businesses and Nonprofits make the most out of technology from our home base in Chicago, Illinois.

For over 20 years, Protek-IT has grown to be a leader in the Chicago MSP landscape, offering small businesses and nonprofits the high-quality IT Support and Consulting services that you would usually expect from corporations.

We have won numerous awards for our intelligently tailored support, including the Nextgen 101 award for hottest next-generation IT service providers.

No-BS attitude.

We are straight-forward and honest, and never compromise on integrity. We share our knowledge in simple terms while providing masterful insights. No excuses!

Constant improvement.

We keep up-to-date with ALL changes in tech and focus on Cloud to provide our clients exceptional service.

Giving IT everything.

Complicated tasks or challenges won’t stop us, and we always go above and beyond to solve issues and help our clients thrive.

Tailored solutions.

We understand the IT
difficulties our clients face and provide customized solutions that are
in their best interests — all with a personal touch.

Illustration of blue quotation marks
The PRO Mission
Empowering businesses and nonprofits with freedom by providing exceptional IT support that will maximize their technology investment.


I was born and raised in Romania and in 2002 I gave up my French school plans for a fresh start in the US.

After many unsuccessful attempts to join a company as a computer technician, I learned web design and SEO and started to do home visits, helping people with their computer issues — that’s how PRO got started.

Florian Militaru

President & IT Consultant

Orignially from Milwaukee, WI, I moved to Chicago in 2012 and have been working in IT for over a decade.

I like to travel, garden, and learn about community development. I run marathons, and dream to one day complete all six World Marathon Majors courses.

Nick Plagman-Frank

Account Management & Business Development

I moved to Chicago in 2016 from a small town in Michigan to experience the fast-paced world of city life.

When I’m not saving the city from certain technological doom, you'll find me on a film set or at home creating videos, playing video games and watching YouTube.

Casey Brockway

Help Desk & On-Site Support Specialist

I was born and raised in Pittsburgh before moving to Chicago 12 years ago.

If I'm not out bicycling, I like to watch hockey (go Penguins!), dive deep into the New York Times crossword puzzle archive, or play tennis with my wife.

Andrew Flechtner

IT Support Specialist

A native Chicagoan, I became interested in computers when we got our Apple IIe. I started my own computer consulting company in 2002 and acquired my first employees in 2005. I sold Blu Lin IT to Protek-IT in 2023 and am happy to be a part of the team!

My lovely family, travel, and beach volleyball are my passions outside of work.

Matt Jarvis

IT Consultant

PC gaming is a passion of mine, not only for the entertainment value but also for the invaluable skills it imparts, from strategy and problem-solving to decision-making and fostering persistence.

I also have a keen interest in myths and legends, delving into historical narratives to better understand how our ancestors interpreted the world.

Laura Sermus

IT Project Manager

Originally from Ukraine, I moved to the United States in 2022 and have been enjoying every bit of it since. Some of my hobbies include pole dancing, making candles and pottery, and taking care of plants. I enjoy creating beautiful things, and I find that it helps me to clear my mind and stay focused. 

Back in Ukraine, I started a small library with a collection of books that I am very proud of. My dream is to bring this library to the United States one day and share my love of Ukrainian literature with others.

Olha Kovaliv

Administrative Assistant

I’ve moved around most of my life, and set up shop in Chicago in 2021. I’m probably most attached to my time in the Pacific Northwest.

When I’m not at work, I enjoy attending Ballet, playing board games and strategy games, and spending time with my partner and three cats.

Andrew Young

IT Support Specialist

Born and raised in the beautiful Chicagoland area, I bring years of experience in technology and operational management to my role.

When I'm not immersed in the world of IT business, you'll find me cherishing moments with my children and wife, whether it's spending quality time with family and friends or cheering on our beloved Chicago sports teams. I also find joy in gaming, exploring the city's diverse neighborhoods, and creating unforgettable memories.

Nick Panos

Service Desk Manager

I am originally from Bulgaria and moved to the United States in 1996. Here, I've lived in New York, Pennsylvania and California.

I moved to Georgia in 1999. I love the south, the heath, the humidity, the trees, the sound of cicadas in the summer. I've been working in IT my whole life, and specialize in remote management and monitoring.

In my free time I try to keep my 4 year old son out of trouble, I also like working on DIY projects around the house. 

Greg Barsky

Systems Administrator

I was born in Romania and moved to the US in the search of the American Dream. I like going to the botanical garden to unwind, camping and roller-skating.

As a kid, my biggest dream was to have so many CDs that I would run out of places to put them. Now, I’ve upgraded my dreams to be the best IT professional that I can be.

Sorin Nedelcea

IT Support Specialist

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