Chicago Nonprofit IT Support

Drive your mission forward with award-winning IT Support for Nonprofits

Expert IT Support will help you focus on your mission, protect your members’ and donors’ data, and solve any technical issues affordably and reliably.

Running an efficient nonprofit means you need to juggle between different platforms, like file sharing, collaboration, CRM systems, email, phones, all the while trying to keep data secure. It can quickly become overwhelming to try to manage and optimize all the software while trying to focus on the bigger picture.

IT Support for Nonprofit organizations has been picking up in recent years, and NPOs have started to realize the need for a centralized support system that helps with security and efficiency. Think of any well-ran nonprofit organization that has clear and fast communication and who reach their targets. They most likely have a great IT team standing behind them.

Why Protek-IT

Dependable IT Support.

Your business relies on technology to function, but you’re not an expert in all things tech. Our IT experts know tech in and out – and provide expertise dependably, so you don’t have to chase them around and wait for them to respond for hours.

Simple, Flat rate pricing.

We customize each and every IT package to your specific needs, but we offer basic packages that cover all important parts of your business, so you know you’re covered.

Local team of experts.

Our certified and experienced team is well-versed in every aspect of tech. We work hard to provide a holistic approach to your technology and explain everything in layman’s terms, so you can make the most informed decision about your business.

Practical Technology insights.

As your IT team, we keep track of your infrastructure and any changes to your tech stack, so you always have a clear overview of what you pay for. We’ll inform you of any noticeable bottlenecks and allow you to prepare for updates well ahead of time.

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What our clients are saying
We became 100 times more efficient as an organization since they came and redesigned our database. They improved our workflow, saving us a lot of time working with old technology.
Gillian Wineman, Chicago Bungalow Association

Why Choose IT Support for your Nonprofit Organization

Increased productivity.

By spending less time on troubleshooting technology, your nonprofit can dedicate more time to interacting with donors and sponsors who help drive your mission.

Security standard compliance.

The PROs help your NPO reach compliance with necessary security standards, including HIPAA, as well as any organization-specific compliance.

Lowered IT costs.

Our proactive packages designed for nonprofit organizations help avoid snowballing costs and help keep your IT spending to a minimum.

Bigger impact.

Using the right technical tools helps your dedicated team to boost fundraising and expand your nonprofit organization’s impact.

Our IT Services for NPOs

NETWORK MONITORING & SUPPORT

Your nonprofit organization is reliant on a stable network connection — the PROs will monitor and manage your network to ensure minimal interruption to work.

Instead of juggling between vendors to troubleshoot, you can leave it to our support engineers – from patching and updates to troubleshooting and incident management.

Microsoft Cloud for Nonprofit

As a Microsoft Partner, we have the know-how and experience to streamline your workflow, including discovering business insights, and creating personal connections with donors.
We will set you up with free Microsoft 365 Business Premium for Nonprofit licenses and ensure your data is safely stored in the Cloud.

Help Desk Support

PRO’s responsive and efficient unlimited Help Desk support helps employees with any tech issue they might come across.
We work diligently to ensure your organization has the right tools and know-how needed to make the best decisions that are aligned with your goals.

Virtualization & Cybersecurity

Virtualization helps utilize hardware in an efficient, affordable and easily scalable way.

Running multiple applications on the same (virtualized) device helps divide resources effortlessly, provides portability and decreases expenses while opening up resources for more meaningful work.

Microsoft Teams Phone

The helpful features and scalability provided by Microsoft Team allows your team to collaborate more efficiently and reach more people.

We will set up Microsoft Teams Phone to give you access to conferencing, call queues, an auto-attendant, and more – all conveniently accessible on your desktop, mobile, or desktop phones.

Software Support

Protek-IT’s Help Desk Support for Nonprofits fully support a variety of software and tools used in nonprofit organizations, including:
– Microsoft 365 for Nonprofits
– QuickBooks online/desktop
– Expensify
– Adobe Suite
– Google Docs/Google Sheets
– Trello
– Zoom

Questions we may ask in your discovery call:

Problems & Issues

What portion of your IT infrastructure causes the most issues in your day-to-day? What do you consider your organization’s biggest bottleneck?

Your current setup

Which CRM software do you use? How many employees/members/volunteers does your NPO have? How do you collaborate? What data protection do you have in place?

Performance check

Do you keep track of your KPI? Do you have metrics from previous years? What would you like to improve?

IT Costs

Are you successfully managing IT costs? What costs the most in your current IT infrastructure? Do you have unexpected bills or when was the last time you were unpleasantly surprised?

Current IT Support

Who maintains your current IT infrastructure? What causes stress for the leadership team and employees?

Security

How is your organization and member data secured? Have you ever had breaches? What type of data do you store?

Students learning about wiring and electricity

Training & Apprenticeship Center

IT challenges and solutions for a nonprofit for adults seeking a career in the Electrical Construction industry. Nonprofit IT Challenge The nonprofit apprenticeship center is

Children learning to write with the help of a teacher

Academic Coaching Program

VoIP system challenges and solutions for a tutoring program with 4 locations and 20 employees. Academic Coaching Program IT Challenge The tutoring program is focused

Get started today

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Schedule a discovery calll via the form below

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