Chicago Managed IT Services Pricing
All-included IT Plans & Pricing
We are transparent and honest about our Managed IT Services prices so you can see exactly what you’re getting and choose the best option for your business.
Providing competitive and simple per-user (or per-project) pricing for IT Support gives you the flexibility you need for a growing business.
Base IT Support Service Rate
If you prefer the convenience of on-demand services, where you can simply reach out whenever you encounter an issue without a monthly IT Support Package, we’re here to help!
Our base rate for IT Support is $165 per hour, with a minimum of one hour. The base rate applies from 8 am to 5 pm, Monday to Friday. Travel charges and parking (if applicable) will be included in the invoice when dispatching a technician onsite.
After the initial hour, our billing works in your favor, increasing in 15-minute increments. You only pay for the time we spend resolving your issue, ensuring efficient and cost-effective IT Support.
|IT ADMINISTRATION, MANAGEMENT & CONSULTING|
|Workstation Remote Monitoring & Management|
Monitoring and managing your devices remotely to ensure security and avoid snowballing issues.
|Workstation Documents Only Cloud Backup|
Keeping your most important documents safely backed up in the Cloud.
|IT Documentation Portal|
Organizing and providing structured access to important IT documentation.
|Network Monitoring & Management |
Monitoring and managing your network for optimal performance and security.
|End-user Help Desk Support|
Providing expert help to resolve any technical issues quickly.
|IT Environment Monitoring & Management|
Monitoring and managing your IT environment for optimal performance, increased productivity, and security.
|Quarterly Business Technology Reviews|
Regular meetings to review your IT status and plan the next steps.
|Dedicated Account Manager|
Get a dedicated account manager for personalized support and IT consulting.
|Compliance Audit Support|
Providing technical help with compliance audits to ensure your business meets requirements.
|Full Workstation Cloud Backup|
Keeping all your crucial data safe and easily accessible in the Cloud.
|24/7 Server Monitoring and Alerting|
Continuous server monitoring and instant alerts help avoid downtime or snowballing issues.
|Physical Server Cloud Backup|
Keeping physical server data safe and easily recoverable with Cloud backup.
|VM Cloud Backup|
Securely and quickly backing up and recovering Virtual Machine data in the Cloud for peace of mind and disaster recovery.
|Managed Endpoint Detection and Response (EDR)|
Proactive threat hunting, incident response, and alerts reduce the risk of data breaches.
|Employee Security Awareness and Training |
Providing education and security awareness programs to reduce the risk of successful cyber-attacks.
|Simulated Phishing Campaigns (recurring)|
Recurring simulated phishing campaigns improve overall security posture and reduce the risk of successful attacks.
|Weekly End-user Cybersecurity Micro-Trainings |
Providing consistent training improves employee cybersecurity awareness and behavior.
|Annual Cybersecurity Assessment|
Identifying vulnerabilities and providing recommendations for remediation.
|Dark Web Monitoring & Alerting|
Detecting and responding to compromised employee credentials on the dark web.
|Vulnerability Scanning and Management|
Discovering and fixing security weaknesses with regular scanning and prioritized remediation.
|Cybersecurity Insurance Assistance & Eligibility|
Providing expert assistance and ensuring eligibility for cybersecurity insurance claims.
|Enterprise Password Manager|
Securely managing and protecting access to sensitive information.
|Multifactor Authentication (MFA) Management & Support|
Reducing the risk of compromised accounts and unauthorized access, plus simplifying user authentication with fast support.
|Enhanced Email Security|
Advanced spam and phishing protection helps protect business reputation and reduce the risk of legal liability.
|Microsoft 365 Monitor, Manage & Support|
Providing regular updates and patches, expert support, and continuous monitoring for any issues.
|Microsoft Email, OneDrive, SharePoint Backup|
Backing up Microsoft email, OneDrive, and SharePoint to keep your data secure and your business running.
|VOIP PHONE SYSTEM|
Ensuring uninterrupted connectivity and enhanced customer experience with VoIP.
|Teams Phone Management/Support|
Providing seamless and reliable management and support services for your Teams Phone System.
Helping you save costs and increase efficiency with our VoIP licenses and hosting.
How it works
Schedule a discovery call via the form below – no strings attached
We assess your setup and recommend services
We set you up for success