Chicago Managed IT Services Pricing
All-included IT Plans & Pricing
We are transparent and honest about our Managed IT Services prices so you can see exactly what you’re getting and choose the best option for your business.
Providing competitive and simple per-user (or per-project) pricing for IT Support gives you the flexibility you need for a growing business.
Base IT Support Service Rate
If you prefer the convenience of on-demand services, where you can simply reach out whenever you encounter an issue without a monthly IT Support Package, we’re here to help!
Our base rate for IT Support is $165 per hour, with a minimum of one hour. The base rate applies from 8 am to 5 pm, Monday to Friday. Travel charges and parking (if applicable) will be included in the invoice when dispatching a technician onsite.
After the initial hour, our billing works in your favor, increasing in 15-minute increments. You only pay for the time we spend resolving your issue, ensuring efficient and cost-effective IT Support.
|IT ADMINISTRATION, MANAGEMENT & CONSULTING
|Workstation Remote Monitoring & Management
Monitoring and managing your devices remotely to ensure security and avoid snowballing issues.
|Workstation Documents Only Cloud Backup
Keeping your most important documents safely backed up in the Cloud.
|IT Documentation Portal
Organizing and providing structured access to important IT documentation.
|Network Monitoring & Management
Monitoring and managing your network for optimal performance and security.
|End-user Help Desk Support
Providing expert help to resolve any technical issues quickly.
|IT Environment Monitoring & Management
Monitoring and managing your IT environment for optimal performance, increased productivity, and security.
|Quarterly Business Technology Reviews
Regular meetings to review your IT status and plan the next steps.
|Dedicated Account Manager
Get a dedicated account manager for personalized support and IT consulting.
|Compliance Audit Support
Providing technical help with compliance audits to ensure your business meets requirements.
|Full Workstation Cloud Backup
Keeping all your crucial data safe and easily accessible in the Cloud.
|24/7 Server Monitoring and Alerting
Continuous server monitoring and instant alerts help avoid downtime or snowballing issues.
|Physical Server Cloud Backup
Keeping physical server data safe and easily recoverable with Cloud backup.
|VM Cloud Backup
Securely and quickly backing up and recovering Virtual Machine data in the Cloud for peace of mind and disaster recovery.
|Managed Endpoint Detection and Response (EDR)
Proactive threat hunting, incident response, and alerts reduce the risk of data breaches.
|Employee Security Awareness and Training
Providing education and security awareness programs to reduce the risk of successful cyber-attacks.
|Simulated Phishing Campaigns (recurring)
Recurring simulated phishing campaigns improve overall security posture and reduce the risk of successful attacks.
|Weekly End-user Cybersecurity Micro-Trainings
Providing consistent training improves employee cybersecurity awareness and behavior.
|Annual Cybersecurity Assessment
Identifying vulnerabilities and providing recommendations for remediation.
|Dark Web Monitoring & Alerting
Detecting and responding to compromised employee credentials on the dark web.
|Vulnerability Scanning and Management
Discovering and fixing security weaknesses with regular scanning and prioritized remediation.
|Cybersecurity Insurance Assistance & Eligibility
Providing expert assistance and ensuring eligibility for cybersecurity insurance claims.
|Enterprise Password Manager
Securely managing and protecting access to sensitive information.
|Multifactor Authentication (MFA) Management & Support
Reducing the risk of compromised accounts and unauthorized access, plus simplifying user authentication with fast support.
|Enhanced Email Security
Advanced spam and phishing protection helps protect business reputation and reduce the risk of legal liability.
|Microsoft 365 Monitor, Manage & Support
Providing regular updates and patches, expert support, and continuous monitoring for any issues.
|Microsoft Email, OneDrive, SharePoint Backup
Backing up Microsoft email, OneDrive, and SharePoint to keep your data secure and your business running.
|VOIP PHONE SYSTEM
Ensuring uninterrupted connectivity and enhanced customer experience with VoIP.
|Teams Phone Management/Support
Providing seamless and reliable management and support services for your Teams Phone System.
Helping you save costs and increase efficiency with our VoIP licenses and hosting.
How it works
Schedule a discovery call via the form below – no strings attached
We assess your setup and recommend services
We set you up for success