Managed IT Services Plans & Pricing | Flexible Solutions

Comprehensive all-included IT plans and pricing designed to fit business needs with transparent, scalable solutions

All-included IT Plans & Pricing

How much should you be paying for IT Support?
What is included in your IT Support package?
Which IT Services do you need and which can you go without?

We are transparent and honest about our Managed IT Services prices so you can see exactly what you’re getting and choose the best option for your business.

Providing competitive and simple per-user (or per-project) pricing for IT Support gives you the flexibility you need for a growing business.

	Essentials	360
	Starting at ^$94 per user/month	Starting at ^$115 per user/month
IT ADMINISTRATION, MANAGEMENT & CONSULTING
Workstation Remote Monitoring & Management Monitoring and managing your devices remotely to ensure security and avoid snowballing issues.
IT Documentation Portal Organizing and providing structured access to important IT documentation.
Network Monitoring & Management Monitoring and managing your network for optimal performance and security.
End-user Help Desk Support Providing expert help to resolve any technical issues quickly.
IT Environment Monitoring & Management Monitoring and managing your IT environment for optimal performance, increased productivity, and security.
Quarterly Business Technology Reviews Regular meetings to review your IT status and plan the next steps.
Dedicated Account Manager Get a dedicated account manager for personalized support and IT consulting.
Internal Compliance Audit Support Providing technical help with compliance audits to ensure your business meets requirements.
Full Workstation Cloud Backup Keeping all your crucial data safe and easily accessible in the Cloud.	Optional	Optional
SERVER MANAGEMENT
24/7 Server Monitoring and Alerting Continuous server monitoring and instant alerts help avoid downtime or snowballing issues.	Optional
Physical Server Cloud Backup Keeping physical server data safe and easily recoverable with Cloud backup.	Optional
VM Cloud Backup Securely and quickly backing up and recovering Virtual Machine data in the Cloud for peace of mind and disaster recovery.	Optional
CYBERSECURITY SERVICES
Managed Endpoint Detection and Response (EDR) Proactive threat hunting, incident response, and alerts reduce the risk of data breaches.
Employee Security Awareness and Training Full SAT onboarding and monthly security awareness training sessions to reduce the risk of successful cyber-attacks.
Monthly Simulated Phishing Campaigns Tests employees with realistic phishing emails to build awareness and reduce the risk of successful attacks.
Cybersecurity Assessment Identifying vulnerabilities and providing recommendations for remediation.	Optional	Optional
Managed Identity Threat Detection & Response Detects and shuts down suspicious account activity before attackers can access your system.
Vulnerability Scanning and Management Discovering and fixing security weaknesses with regular scanning and prioritized remediation.		Optional
Cybersecurity Insurance Assistance & Eligibility Providing expert assistance and ensuring eligibility for cybersecurity insurance claims.
Enterprise Password Manager Securely managing and protecting access to sensitive information.	Optional
Managed SIEM (Security Information & Event Management) Collects and analyzes security logs to detect threats and meet compliance requirements.		Optional
MICROSOFT 365
Multifactor Authentication (MFA) Management & Support Reducing the risk of compromised accounts and unauthorized access, plus simplifying user authentication with fast support.
Standard Email Security Standard spam and phishing protection helps protect business reputation and reduce the risk of legal liability.
Enhanced Email Security Offers enhanced protection against sophisticated threats like phishing, malware, and account takeovers, powered by AI-driven detection.
Microsoft 365 Monitor, Manage & Support Providing regular updates and patches, expert support, and continuous monitoring for any issues.	Optional
Microsoft Email, OneDrive, SharePoint Backup Backing up Microsoft email, OneDrive, and SharePoint to keep your data secure and your business running.
VOIP PHONE SYSTEM
3CX Management/Support Ensuring uninterrupted connectivity and enhanced customer experience with VoIP.	Optional	Optional
Teams Phone Management/Support Providing seamless and reliable management and support services for your Teams Phone System.	Optional	Optional
VoIP Licenses/Hosting Helping you save costs and increase efficiency with our VoIP licenses and hosting.	Optional	Optional

We’ve become 100 times more efficient as an organization since Protek improved our workflow, saving us a lot of time we used to waste on old technology.

Gillian Wineman

Chicago Bungalow Association

Protek delivered on time and within budget, with outstanding responsiveness. Everyone on their team has been fantastic to work with.

Matt Cleaver

SMBHD

Protek had our systems online within days of opening our new office, far outpacing other vendors. Everything has run flawlessly since, and their professionalism, reliability, and genuine care for our business have been clear throughout.

Ben Vatterott

Telesto Strategy

Excellent techs that always have the perfect solution.

Allen M

The Lock Up

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Managed IT Services Plans and Pricing