The Real Costs of IT Downtime

It’s Monday morning, and you walk into your office, ready to get things done. But something’s wrong—your computers are frozen, phones aren’t working, and the internet is down. Everything grinds to a halt because of an IT outage. Every business owner dreads this scenario. But beyond the frustration, there are hidden costs that can really … Read more

How to Use Technology to Get More Done at Work

Gone are the days of cluttered desks and bulky filing cabinets. Today’s offices are all about efficiency, with technology making things easier. The right tech tools can boost your team’s productivity by making everyday tasks simpler and improving how everyone works together. But is your business making the most of these tools?  Let’s talk about … Read more

AI-Driven Phishing – Understanding and Preventing Attacks

Three phones next to each other, with a phishing message on each

Phishing has always been a threat, but now, with the rise of AI, it’s even more dangerous — phishing 2.0 is here. It’s smarter, more convincing, and harder to detect. Understanding this new threat is important for businesses and individuals alike, especially those in Chicago and beyond who rely on managed services providers (MSPs) to … Read more

Why Continuous Monitoring is a Cybersecurity Must

Professional looking man working on a computer with code snippets surrounding him

Imagine leaving your house for a long vacation. You live in a neighborhood that maybe isn’t the safest, but you trust your locks. But are they really secure? A tiny crack or hidden weakness could have occurred. It’s a disaster waiting to happen. That’s the risk of neglecting continuous cybersecurity monitoring. Cyber threats always evolve, … Read more

Is Your Business Losing Money Because Employees Can’t Use Tech?

A woman with a struggled look is intently staring at her laptop screen.

Shiny new tech can be exciting! It promises increased efficiency, happier employees, and a competitive edge, which is talked about all the time. However, this promise can quickly become a financial nightmare if you neglect two important aspects: Employee training, and Change management Without proper training and support, employees may struggle to use the new … Read more

Use Your Outlook App Better

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Microsoft Outlook 2024 is packed with great features that can significantly improve your productivity and make your busywork easier. Whether you’re a seasoned Outlook user or new to the platform, these practical features are designed to save you time and make managing your email and calendar easier than ever.  Let’s see some of the standout … Read more

Why Your Business Needs Regular Vulnerability Assessments

Professional looking woman working on a computer with code snippets surrounding her

Cyber threats are a daily concern for business owners. Hackers constantly devise new ways to exploit weaknesses in computer systems and networks. For businesses of all sizes, being proactive about cybersecurity is crucial. A key part of this approach is regular vulnerability assessments. This systematic process identifies and prioritizes weaknesses in your IT infrastructure that … Read more

How to Get Your Company’s Data Organized

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How to Manage Your Data: Turning Chaos into Order Data is essential for modern businesses. It drives insights, informs decisions, and helps you succeed. But without proper management, data can quickly become overwhelming and chaotic. Scattered spreadsheets, isolated databases, and inconsistent formats can make valuable data a headache, making it hard to use effectively. This … Read more

Reduce Busywork with Copilot for Microsoft 365

woman wearing earphones, seated behind her laptop in an office setting, engaged in a conversation during a business meeting.

What makes small businesses stand out?  Efficiency, productivity, and innovation play big roles. Recently, Microsoft has made its tool, Copilot for Microsoft 365, available to small and medium-sized businesses (SMBs) as it was previously only for larger enterprises. Now, any SMB with Microsoft 365 Business Standard or Business Premium can use it. This tool is … Read more