ChatGPT is making its mark across the digital landscape, from search engines to various personal and professional tools. It’s revolutionizing how businesses engage with customers, offering personalized and real-time interactions that leave a lasting impression. Many teams are using it for tasks like writing emails, coming up with marketing content, and brainstorming product names. However, … Read more
As soon as data went digital, authorities quickly realized the importance of safeguarding it. That’s when they came up with data privacy rules and regulations to tackle cyber threats head-on. Nowadays, most organizations must follow one or more data privacy policies to ensure they’re doing their part. In the U.S. healthcare industry, as well as … Read more
The beloved Chicago-based managed services provider (MSP), BluLin, was recently acquired by Protek-IT, another top MSP in Chicago. What does this mean for you, our clients? Well, rest assured that you’ll still be getting the same top-notch service you’ve come to expect, but now under the Protek-IT banner. Protek-IT has made a name for itself … Read more
Scheduling appointments has become a routine task for many small businesses and nonprofit organizations. From salespeople orchestrating virtual meetings to software companies showcasing live demos and telehealth therapists conducting video sessions, professionals across various fields rely on efficient appointment management. That’s why the latest addition to Microsoft Teams is causing a buzz! Virtual Appointments, a … Read more
In today’s fast-paced world, customer convenience reigns supreme. With a plethora of technological tools at your disposal, there’s simply no excuse for making your customer’s life harder than it needs to be. The key is to keep the customer experience at the forefront of your mind at all times. After all, dissatisfied customers are a … Read more
In the past, protecting your business’s security was a simple matter of installing anti-virus (AV) software, educating employees to avoid clicking on suspicious links, and regularly updating software and websites. With the increase in advanced threat vectors and work-from-home technologies, your business is now facing greater risks to your data and workflow, which require a … Read more
What do nonprofits need to know about cybersecurity in 2023? There’s plenty of information out there on data security and compliance for industry sectors like finance, healthcare, government, education, and retail. But despite the volume and nature of data collected by nonprofits (and how critical their work is), very few people are talking about what … Read more
When everybody is online and trying to get noticed, it might seem hard to stand out. But it’s really not, and if you spend some time (minutes, really) every day on improving your online visibility, you can be seen by more potential clients and extend your reach. Very few small businesses have the time or … Read more
Although Cloud storage has become a widely used term, many of us are still not entirely sure what it means to put your data “in the cloud.” Get answers to the following questions in simple terms: What is “the cloud”? Is cloud as secure as keeping your files on-site? What are its pros and cons? … Read more
You have compiled a mental list of tasks in your head, ready to tackle them and have a productive day. The computer gets turned on, and… oh no, not another “update pending” pop-up – how annoying. Best case scenario, you run the update, and it finishes in a minute, mercifully allowing you to get back … Read more
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