The Role of Dark Web Monitoring

The internet you use every day—the websites you visit, the emails you send, the apps you rely on—is just the surface of a much larger network. Below that lies the dark web, a hidden layer of the internet that doesn’t show up on Google or other search engines. It requires special software, like Tor, to … Read more

Top Windows 11 Settings for a Smarter, Faster Workflow

As of October 2024, Windows 11 has surged to over 35% of the Windows market share, reflecting its growing adoption among users. With Windows 10 support ending in October 2025, now is the perfect time to explore Windows 11’s features designed to enhance your workflow. Windows 11 packs new tools and shortcuts designed to streamline your … Read more

Strengthen Your Email in 6 Steps

Ever wonder how many times your email has been targeted by cybercriminals this week? While you’re reading this, hackers could be probing your inbox for a way in. It’s no longer just about annoying spam. Email is a gateway to your most sensitive data—personal and business alike—and cyberattacks are becoming smarter and more dangerous every … Read more

The Real Costs of IT Downtime

It’s Monday morning, and you walk into your office, ready to get things done. But something’s wrong—your computers are frozen, phones aren’t working, and the internet is down. Everything grinds to a halt because of an IT outage. Every business owner dreads this scenario. But beyond the frustration, there are hidden costs that can really … Read more

How to Use Technology to Get More Done at Work

Gone are the days of cluttered desks and bulky filing cabinets. Today’s offices are all about efficiency, with technology making things easier. The right tech tools can boost your team’s productivity by making everyday tasks simpler and improving how everyone works together. But is your business making the most of these tools?  Let’s talk about … Read more

AI-Driven Phishing – Understanding and Preventing Attacks

Three phones next to each other, with a phishing message on each

Phishing has always been a threat, but now, with the rise of AI, it’s even more dangerous — phishing 2.0 is here. It’s smarter, more convincing, and harder to detect. Understanding this new threat is important for businesses and individuals alike, especially those in Chicago and beyond who rely on managed services providers (MSPs) to … Read more

Why Continuous Monitoring is a Cybersecurity Must

Professional looking man working on a computer with code snippets surrounding him

Imagine leaving your house for a long vacation. You live in a neighborhood that maybe isn’t the safest, but you trust your locks. But are they really secure? A tiny crack or hidden weakness could have occurred. It’s a disaster waiting to happen. That’s the risk of neglecting continuous cybersecurity monitoring. Cyber threats always evolve, … Read more

Is Your Business Losing Money Because Employees Can’t Use Tech?

A woman with a struggled look is intently staring at her laptop screen.

Shiny new tech can be exciting! It promises increased efficiency, happier employees, and a competitive edge, which is talked about all the time. However, this promise can quickly become a financial nightmare if you neglect two important aspects: Employee training, and Change management Without proper training and support, employees may struggle to use the new … Read more

Use Your Outlook App Better

Against a blue background, a white paper cut in the shape of an envelope with a red circle featuring the number 1 in the upper right corner

Microsoft Outlook 2024 is packed with great features that can significantly improve your productivity and make your busywork easier. Whether you’re a seasoned Outlook user or new to the platform, these practical features are designed to save you time and make managing your email and calendar easier than ever.  Let’s see some of the standout … Read more