We recommend using Outlook for your mobile device for the most consistent user experience, however other mail apps are available to you.
When prompted, always select Work or school account for the purpose of these guides. The subscription is provisioned through your work account and will not have the same licenses available if you select your Personal account. If you aren’t prompted, then a Personal account doesn’t exist with that email address.
See this link for the explanation from Microsoft. It references OneDrive, but applies to their entire Microsoft 365 platform.
iOS Devices
Outlook App
Instructions on Microsoft’s website:
https://support.microsoft.com/en-us/office/set-up-email-in-outlook-for-ios-mobile-app-b2de2161-cc1d-49ef-9ef9-81acd1c8e234
Mail App
Instructions on Microsoft’s website:
https://support.microsoft.com/en-us/office/set-up-an-outlook-account-on-the-ios-mail-app-7e5b180f-bc8f-45cc-8da1-5cefc1e633d1
Office apps (Word, Excel, PowerPoint, OneNote)
Instructions on Microsoft’s website:
https://support.microsoft.com/en-us/office/install-and-set-up-office-on-an-iphone-or-ipad-9df6d10c-7281-4671-8666-6ca8e339b628
Android Devices
Outlook App
Instructions on Microsoft’s website:
https://support.microsoft.com/en-us/office/set-up-email-in-the-outlook-for-android-app-886db551-8dfa-4fd5-b835-f8e532091872
Android Email App
Instructions on Microsoft’s website:
https://support.microsoft.com/en-us/office/set-up-email-in-android-email-app-71147974-7aca-491b-978a-ab15e360434c
Office apps (Word, Excel, PowerPoint, OneNote)
Instructions on Microsoft’s website:
https://support.microsoft.com/en-us/office/install-and-set-up-office-on-an-android-cafe9d6f-8b0c-4b03-b20a-12438a82a22d
