Logistics & Transport IT Support
IT Support for Chicago Logistics Companies
Speed is key in IT Support for your Logistics and Transportation Company
We understand speed and planning are crucial in logistics. Keeping up with your high demand requires a deep understanding of your business processes, tools, and statistics.
Fast communication between employees, full integration with software and automated administrative tasks provides faster service and transparency, which keeps clients happy.
We provide tailored Managed IT Support solutions for logistics and transportation companies (ranging from 5 to more than 50 users) in the Chicagoland area, serving businesses involved with shipping, warehousing, trucking, and other types of delivery.
Our award-winning and innovative IT Support scratches more than the surface, and helps streamline your business efficiency instead of only fixing already existing problems.
Why Protek-IT
We’re your in-house team.
Our team of IT specialists will work as an extension of your logistics company. Reach out to us with any issue, expect a rapid response, friendly communications, and efficient resolutions to any technical problem.
Combat unique challenges.
We know operating a successful transportation business brings on unique challenges, including low overhead, high reliability, vendor management, and more. We’re here to take all the technicalities off your shoulders, so you can focus on providing the best service to your clients.
Leverage the Microsoft ecosystem.
As a certified Microsoft reseller, we help transportation companies get the most out of the Microsoft suite, including increased availability, greater security, and quick communication between parties.
Documentation & proactivity.
When you partner with us, we create a strategic approach to your business and implement monitoring that keeps your devices in great order. We’ll help you avoid unexpected high costs and keep an eye on your entire infrastructure. Everything is saved in one place, safely and securely with us.
Why choose IT Support for your Logistics Company
Network monitoring & support
The supply chain doesn’t sleep, and your work is often reliant on a stable network connection. We will monitor and manage your network for minimal interruptions. Instead of juggling between vendors in case of issues, leave it to our network engineers – from updates and troubleshooting to incident management.
Virtualization in logistics
Virtualization in logistics helps utilize hardware in an efficient, affordable, and easily scalable way. Running multiple applications on the same (virtualized) device helps divide resources effortlessly, provides portability and decreases expenses while opening resources for better work.
Microsoft Teams Phone
The helpful features and scalability provided by Microsoft Teams Phone allows your team to collaborate more efficiently – on the road or at the office. We will set up Microsoft Teams Phone to give you access to conferencing, call queues, an auto-attendant, and more – all conveniently accessible on your desktop, mobile, or desktop phones.
Microsoft 365 for Logistics
As a Microsoft Partner, we have the know-how and experience to optimize your distribution and employee collaboration. We assess your current setup and create goals to set up services that improve your day-to-day, including the Microsoft 365 productivity suite, Microsoft Dynamics, and secure cloud backup.
Help Desk support
Protek-IT’s responsive and efficient unlimited Help Desk support helps you and your employees with any tech issue. We work diligently to ensure work gets done and your clients are happy. From network troubleshooting, email or call issues to software patches and employee training, you can count on us.
Get started today
Schedule a discovery call via the form below
We assess your setup and recommend services
We set you up for success